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Selling or Serving: Is Your Firm Truly Client-Centric?
Breaking BizDev · 7 июля 2025 г. · 37 мин
Professional Services. It's in the name. If you're in professional services, you're in the business of SERVING clients. On this episode of Breaking BizDev, John and Mark take a look at the transformative power of adopting a client-centric mindset in marketing and sales activities. Listen to this episode and you'll hear: From selling to serving—an overview of the core mindset shift Where firms get it wrong What a client success mindset looks like in practice How to build the culture that supports it What this unlocks for firm growth Share your feedback in our listener survey : https://www.surveymonkey.com/r/8V9T6Z7