When a Problem Isn’t a Challenge or An Opportunity

In this solo episode of Relationships at Work , host and leadership/communication expert Russel Lolacher explores why the words leaders use when things go wrong matter more than we think. A problem, challenge, and opportunity can all be useful terms — but they are not always interchangeable. Russel looks at how well-intended positivity can sometimes dilute urgency, dismiss employee reality, or create a culture where people feel they have to soften the truth. This episode is a reminder that trust-driven leadership is not about choosing the most optimistic word. It is about choosing the most accurate one — and helping teams move forward with honesty, clarity, and care. And connect with me for more great content! Sign Up for R@W Notes Subscribe on Youtube Follow on Linkedin Follow on Instagram Follow me on Threads Follow on TikTok Email me anytime