The Hidden Reason Your Practice Feels So Hard to Run w/ David Maloley

Eight out of ten employees show up disengaged. The other two are doing all the work in your practice. In this episode, Dr. David Maloley explains what's really driving attrition and why a paycheck doesn't cut it anymore. You'll find out which outside forces are quietly commoditizing your practice, the burnout triggers already built in, and how to create an employee experience that holds your practice together. Topics discussed: (00:00) Introduction (03:19) David’s dream practice that turned into a nightmare (06:29) What hiring an office manager can't fix (09:18) The forces commoditizing dentistry (18:25) What a bad employee experience looks like (20:10) Three levels of a value-fluent team (21:16) What's really driving patient attrition (23:09) Burnout triggers built into dental practices (25:30) What happens when you stop chasing numbers (30:10) Why vague leadership creates attrition (36:28) The Trust Triangle decision framework Take the Commodity Threat Assessment: https://assessment.irreplaceablepractice.com/ Listen to more episodes with Dr. David Maloley: https://www.buzzsprout.com/2311108/episodes/14424320 https://www.buzzsprout.com/2311108/episodes/14423936 This episode was produced by Podcast Boutique https://www.podcastboutique.com For Coaching Programs and our VIP Growth Program, check out www.dentalpracticeheroes.com Stay on top of your Online Marketing! Get a Free Practice Audit @ www.relevanceonlinemarketing.com To book your free strategy call with Dr. Etchison, click here Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.