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Ep. 58 - AI in Revenue Cycle with Monte Sandler

For The Love of Revenue Cycle · 21 сентября 2026 г. · 31 мин

Host Vanessa Moldovan interviews Monte Sandler, COO of WebPT, about the technology foundation beneath revenue cycle work and why "bolting on" AI to legacy EMR and practice management platforms has a ceiling compared with rebuilding AI-native systems from the ground up. 00:00 Welcome and Big Announcement 01:04 Episode Theme AI Needs New Foundations 02:16 Meet Monty Sandler 04:57 Why Revenue Cycle Hooks You 06:46 Why Healthcare RCM Is So Complex 10:03 WebPT Going AI Native 12:18 Rebuild vs Bolt On AI 13:56 Shift Left Fix Front End Errors 16:56 Automation Examples OCR Eligibility 19:19 Will AI Take My Job 22:19 Humans Become Reviewers Strategists 27:17 Change Management and Final Advice 30:26 Wrap Up and Listener Call to Action

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