SOR 1215 When ‘Alert Fatigue’ is a Reliability Problem

More data should help engineers make better decisions. But what happens when every dashboard is flashing red? Chris and Mojan explore alert fatigue as a reliability problem that extends far beyond software. From on-call engineers overwhelmed by incidents to maintenance teams living with condition-monitoring warnings months before a bearing might fail, the psychology is remarkably similar: warnings eventually become background noise. They discuss why constant firefighting prevents root causes from being addressed, why an RCM maintenance strategy should never become a laminated set of rules, and why better reliability engineering means delivering the right information to the right person at the right time.