Let's Start Normalizing Conflict

The Broad Room · 1 ноября 2026 г. · 10 мин

Conflict is unavoidable, and often necessary.  In this episode, Charleen Broad explains why harmony isn’t the same as alignment, what conflict does for a team, and why it becomes a strategy problem when disagreement has no room to surface. She draws on two models, Bruce Tuckman’s stages of group development and Sam Kaner’s Groan Zone, and shares the signs that separate healthy conflict from unhealthy conflict. Try this week : before your next leadership meeting, tell your team to expect disagreement and that it’s welcome. Afterward, check the meeting against the five signs of healthy conflict.