The Postal Service's system for handling undeliverable packages was moving more volume and returning fewer packages than management believed. A new audit explains why

The Federal Drive with Terry Gerton · 2 ноября 2026 г. · 11 мин

A new audit of the Postal Service's Mail Recovery Center found management may have been understating package volume while overstating how often undeliverable items were returned to customers. Auditors also identified commercial shipping practices that may have cost the agency millions of dollars. Joining me now is Heidi Einsweiler of the USPS Office of Inspector General. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info .