Measuring Copilot Value: Adoption Metrics That Go Beyond Active Users

Active users tell you who tried Copilot, not whether it helped. Value needs better questions. In this episode of M365 FM, we discuss adoption metrics beyond active use: task-level outcomes, time effects, quality, role-based scenarios and how to avoid vanity numbers. You will learn how to define useful success measures and report them credibly. Who it is for: Copilot program owners, adoption managers and IT leaders accountable for results. Become a supporter of this podcast: https://www.spreaker.com/podcast/m365-fm-microsoft-365-azure-cloud-power-platform-ai--6704921/support . This episode includes AI-generated content.