The Quiet in the Room — Кассета

“You agree with me, don’t you?” It sounds like a question, but in some rooms it isn’t one. In this episode, I share a meeting I was part of where that phrase was met with nods and silence, while the faces around the table told a different story. I also share what I learned when I spoke up anyway. When a team goes quiet during change, leaders often take it as agreement. More often, people have learned that speaking up costs more than it is worth, and the decisions that follow are made with part of the picture missing. That makes silence a strategy issue, not only a communication one. In this episode: How a leading question can become a signal about who really decides The illusion of unanimity, and why silence and nods get mistaken for agreement Why a skeptic who speaks up is giving you a free risk assessment The watchers on every team, and what they learn from how concerns are handled The losses people may be holding during change, and why naming them matters Questions to ask your team, and yourself, before the next change begins The episode draws on the work of Amy Edmondson, Irving Janis, William Bridges, and Jeffrey Ford, Laurie Ford and Angelo D’Amelio. If a change in your organization is stalling, or important information is reaching you too late, I would be glad to talk with you. Visit broadstrategy.ca