Eight Hundred People. One Pattern. | with Dale Turnbull

“It’s not what you say, it’s how it lands, that makes the real difference.” - Dale Turnbull Episode Summary Dale Turnbull spent twelve years training and coaching more than eight hundred people — three hundred of them his own direct reports — and kept running into the same wall. The training was good. People nodded. Then they went back to their desks and did exactly what they had always done. Somewhere around year three he stopped blaming the room and started asking a harder question: if ninety-nine percent of people want to do a good job, and they still aren’t doing the thing, what am I getting wrong? That question sent him somewhere most leadership coaches never go — into Neuro-Linguistic Programming and hypnosis, trying to understand what actually happens inside a person’s head between hearing an instruction and ignoring it. What came out the other side is The 7 Positions of Leadership: a model built on where you unconsciously place your team in your own mental space. Front, back, left, right — plus the leader who carries the team, the one everybody looks up to, and the one who always knows who you should be talking to. Jeanne answers “left” without hesitating, and Dale reads her leadership style back to her from that one word — along with the trap that comes with it. Along the way they get into why the best salespeople make the worst managers, what to do when a leader has no time left to think, whether a meeting needs to exist at all, and the moment Dale realised he was doing the same thing to his wife at the kitchen table that he warns leaders about at work. Then it’s Two Truths & A Lie, and this one is a strong set: a colleague’s dyslexia that came undone in an afternoon, a father in a cemetery with a shovel and a lesson, and a swim off the coast of Costa Rica that very nearly went the wrong way. Jeanne makes her pick, and the answer still has the best lesson in the episode. Dale's Bio Dale Turnbull is a leadership coach and trainer, and the founder of Lead Adapt Impact. Over twelve years he has coached and trained more than eight hundred people — three hundred of whom he managed directly — and kept hitting the same problem: the training was good, and nobody used it. That sent him into Neuro-Linguistic Programming and hypnosis, looking for how people actually think. What came out of it is The 7 Positions of Leadership, a model built to help leaders stop managing by default and start leading by design. Dale's Links Website: https://www.leadadaptimpact.com/ LinkedIn: https://www.linkedin.com/in/dale-turnbull-a7aa2149/ Book a consultation: https://calendly.com/leadadaptimpact/leadershipstrategycall Dale's CTA For companies struggling with Talent Acquisition, Dale invites you to book a consultation call at: https://calendly.com/leadadaptimpact/leadershipstrategycall Who do you know who'd make a great guest for the show? Please let us know. Email: info@projectcandor.com Website: https://www.projectcandor.com Social Media Facebook: https://www.facebook.com/ProjectCandor/ LinkedIn: https://www.linkedin.com/company/projectcandor/ Instagram: https://www.instagram.com/project.candor/ YouTube: https://www.youtube.com/@ProjectCandorPodcast

Eight Hundred People. One Pattern. | with Dale Turnbull | Ship's Log 58