The CEO of Four Hands has one fear: standing still

Over his 25 years with the company, Matt Briggs has helped transform a small antiques importer into one of the industry's most successful furniture businesses, with annual revenue approaching a billion dollars. But as Four Hands celebrates its 30th anniversary, Briggs is navigating some of the biggest changes in the company's history, including a difficult year that tested the business in ways he never imagined. On this episode of the podcast Briggs speaks with host Dennis Scully about why the traditional furniture retail model is under threat, what happens when a company famous for customer service suddenly can't deliver it, and why he believes the biggest mistake a business can make is standing still. This episode is sponsored by Loloi LINKS Four Hands Dennis Scully Business of Home